402 Kingsley St, Normal, Illinois, 61761
This company is widely criticized for poor maintenance, lack of communication, and unprofessional management. Many tenants report long delays in repairs, rude staff, and issues with cleanliness. While a few residents have had positive experiences, the majority feel the company does not care about their well-being. The overall sentiment is that the properties are poorly maintained and the management is difficult to work with.
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Always get maintenance requests in writing and follow up regularly.
✓ What Works Well
✗ Areas to Improve
Unprofessional management
Poor living conditions
Hard to reach staff