1555 E Merritt Island Cswy, Merritt Island, Florida, 32952
Classic Collision has a very mixed reputation. While many customers are thrilled with the final body work and paint matching, there are frequent complaints about poor communication, long delays, and rude front-desk staff. It seems to be a high-volume shop that can deliver great results but often struggles with the customer service side of the business.
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Get everything in writing and follow up via the app or email to keep a paper trail of your repair status.
✓ What Works Well
✗ Areas to Improve
Great work, but the front desk is a headache.
My car looks brand new.
Communication needs a major overhaul.