Classic Collision
1848 Gordon Hwy, Augusta, Georgia, 30904
Classic Collision on Gordon Highway in Augusta is a highly polarizing shop. While some customers report excellent, fast, and professional service, a significant number of reviews highlight major issues with communication, long wait times, and poor quality of work. Many customers feel that the shop is disorganized and that management is unresponsive to complaints. It's a shop where your experience can vary wildly, so proceed with caution.
We analyze 64 public reviews for Classic Collision using our data models and filter out spam to highlight only authentic feedback.
Take photos of your vehicle before and after dropping it off, and keep a detailed log of all communications.
✓ What Works Well
- Some customers report fast and professional service
- Good communication for some
- Convenient location
✗ Areas to Improve
- Significant communication issues
- Long wait times for repairs
- Reports of poor quality work
- How long will my repair take?
- Do they work with all insurance companies?
- Is management responsive to complaints?
Great service, very professional.
Worst experience ever, they lied for months.
Communication was top tier for me.
- Category Automobile
- Neighborhood Augusta
- City Augusta
- State Georgia
- Postcode 30904
- Country United States
