Classic Collision
320 Grove Ave SW, Cleveland, Tennessee, 37311
Classic Collision (formerly Gilbert's) generally receives high marks for bodywork quality and professional communication. Most customers appreciate the text updates and the fact that their cars look brand new after repairs. However, recent reviews mention a decline in service following a change in ownership, with some customers reporting longer wait times and issues with paint durability.
We analyze 70 public reviews for Classic Collision using our data models and filter out spam to highlight only authentic feedback.
Ask for a detailed breakdown of the repair timeline, as parts availability can cause unexpected delays.
✓ What Works Well
- Excellent paint matching
- Great communication
- Professional staff
✗ Areas to Improve
- Longer wait times recently
- Paint durability issues
- Ownership change concerns
- Do they work with insurance?
- How long will my repair take?
- Do they offer a warranty?
My car looks brand new again.
Communication was top-notch throughout.
Paint started chipping after two months.
- Category Automobile
- City Cleveland
- State Tennessee
- Postcode 37311
- Country United States
