Classic Collision
7474 Industrial Rd, Florence, Kentucky, 41042
This shop gets a lot of love for their paint jobs and body work, with many customers saying their cars look better than before. The staff is often described as friendly and helpful. However, there are some serious complaints about poor communication, long delays, and some quality control issues on specific jobs. It seems like a place that does great work when things go right, but can be frustrating when they don't.
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Always inspect the reassembly of sensors and trim pieces before leaving the shop.
✓ What Works Well
- Excellent paint matching and finish
- Friendly and helpful staff
- Good value for the price
✗ Areas to Improve
- Inconsistent quality control
- Communication issues with scheduling
- Some reports of poor reassembly
- Do they offer a warranty on paint?
- How long will my car be in the shop?
- Are they better than a dealership for body work?
The paint work is often described as 'spot on'.
Some customers felt the service was slow.
Staff are generally seen as professional and kind.
- Category Automobile
- Neighborhood Florence
- City Florence
- State Kentucky
- Postcode 41042
- Country United States
