Automobile · Auto Body and Collision

Classic Collision

523 Rossanley Dr, Medford, Oregon, 97501

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Classic Collision is a well-known shop that gets mixed reviews. Many customers are happy with the quality of their work and the fact that they keep customers informed throughout the process. However, there are significant complaints about long wait times, poor communication, and issues with the quality of repairs. It seems to be a shop that can deliver excellent results but may struggle with consistency and customer service at times.

Our Review Process
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Most Relevant
14
Newest
20
Highest rating
18
Lowest rating

We analyze 72 public reviews for Classic Collision using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 55/100
Pro Tip

They are a well-established shop, but be sure to get a clear timeline for your repairs before you drop off your vehicle.

Insurance claim specialists
Detailing included with repairs
Pros & Cons

✓ What Works Well

  • High-quality repair work
  • Friendly and professional staff
  • Good communication

✗ Areas to Improve

  • Long wait times
  • Inconsistent communication
  • Issues with repair quality
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long does a typical repair take?
  • Do they provide loaner cars?
User Feedback

My car looks brand new again.

Took way longer than promised.

Great service, very professional.