Clay Behavioral Health Center
3292 County Rd 220, Middleburg, Florida, 32068
Clay Behavioral Health Center has a mixed reputation. Many patients are deeply grateful for the support they receive from specific therapists and doctors, noting significant progress in their mental health journeys. However, there are frequent complaints about administrative issues, including poor communication, scheduling errors, and unprofessional front-desk staff, which can make accessing care difficult.
We analyze 77 public reviews for Clay Behavioral Health Center using our data models and filter out spam to highlight only authentic feedback.
If you have a good provider, try to build a direct line of communication, as the front office can be difficult to navigate.
✓ What Works Well
- Caring and effective therapists/doctors
- Supportive group therapy options
- Helpful for long-term progress
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors and cancellations
- Unprofessional front-desk staff
- How do I get a prescription refill?
- Why are appointments being cancelled?
- How do I reach my caseworker?
Great doctors, terrible office staff
They saved my life
Admin needs a total overhaul
- Category Health & Medical
- City Middleburg
- State Florida
- Postcode 32068
- Country United States
