Clear Lake Medical Group - Houston
1045 Gemini St, Suite 200-B, Houston, Texas, 77058
Clear Lake Medical Group is generally well-regarded for its clinical care, with many patients praising the expertise and compassion of doctors like Dr. Dennis and Dr. Pouzar. However, the practice has faced criticism regarding its administrative operations, including phone communication, billing transparency, and wait times. The move to a new facility has been a positive change for many, though some still find the front office staff uninviting.
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The new facility is much improved; if you have issues with phone communication, try using the patient portal.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Clean and modern facility
- Effective treatment plans
✗ Areas to Improve
- Difficulty reaching the office by phone
- Inconsistent billing practices
- Unwelcoming front desk staff
- Why is it so hard to reach someone by phone?
- Are the doctors thorough?
- Is the new office easy to navigate?
Dr. Dennis is the best.
Great care, but the front desk needs a smile.
The new office is beautiful and clean.
- Category Health & Medical
- City Houston
- State Texas
- Postcode 77058
- Country United States
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