26 Professional Park Dr, Webster, Texas, 77598
Dr. Rao is a polarizing figure. Long-term patients often describe her as compassionate and life-saving, while others report traumatic experiences, lack of empathy, and unprofessional behavior. The office staff, particularly the front desk, is a frequent source of complaints regarding rudeness, billing issues, and poor communication, which significantly impacts the overall patient experience.
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If you choose this practice, keep meticulous records of all payments and receipts, as billing issues are frequently reported.
✓ What Works Well
✗ Areas to Improve
She saved my life, but the staff is a nightmare.
I left the office in tears due to the staff's behavior.
The wait times are consistently long.