7640 Mentor Ave, Mentor, Ohio, 44060
The practice has a very mixed reputation. While many patients love Dr. Marshall and find the staff helpful, there are numerous complaints about rude front-desk behavior, long wait times, and billing issues. It seems to be a 'hit or miss' experience depending on the staff member you interact with.
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✓ What Works Well
✗ Areas to Improve
Dr. Marshall is great, but the staff is rude.
Billing is confusing and unprofessional.
Great experience, very helpful.