Clearway Pain Solutions- Frederick
7100 Guilford Dr, Suite 150, Frederick, Maryland, 21704
Patients are divided; many find Dr. Mkandawire and her team life-changing and compassionate, while others report feeling dismissed and frustrated by administrative hurdles. The office environment is modern, but long wait times and communication issues with the call center are frequent complaints. It is a mixed bag for those seeking chronic pain relief.
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Be prepared for long wait times and bring a book; the clinical care is often worth the wait.
✓ What Works Well
- Compassionate and attentive doctors
- Effective non-medication procedures
- Modern and clean facility
✗ Areas to Improve
- Long wait times
- Poor communication with call center
- Inconsistent billing and scheduling
- Do they just push pain meds?
- How long is the typical wait for an appointment?
Dr. M is a total pro, but the office staff needs to get it together.
Finally found a place that listens to my pain.
The call center is a nightmare to deal with.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21704
- Country United States
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