Health & Medical · Family Health and Surgery Center

Cleveland Clinic - Family Health and Surgery Center Twinsburg

8701 Darrow Rd, Twinsburg, Ohio, 44087

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

The Cleveland Clinic Family Health and Surgery Center in Twinsburg has a polarized reputation. Many patients praise the facility for its efficiency, modern equipment, and the professionalism of the medical staff. However, there are frequent complaints about long wait times, poor administrative communication, and aggressive billing practices. It is a practice where the clinical care is often excellent, but the administrative experience can be very frustrating.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Always verify your insurance coverage directly with your provider and keep a record of all billing discussions.

Surgical Care: Excellent
Billing: Poor
Pros & Cons

✓ What Works Well

  • Efficient and modern facility
  • Skilled medical staff
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Aggressive and confusing billing
  • Poor administrative communication
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I get a call back from the nurse?
User Feedback

Great doctors, but the billing is a nightmare

Wait times are ridiculous

Clinical care is good, admin is not

Location Details
Street: 8701 Darrow Rd
City: Twinsburg
State: Ohio
Postcode: 44087
Country: United States
Location
8701 Darrow Rd, Twinsburg, OH 44087
Quick Info
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