Cleveland Clinic - Independence Family Health Center
5001 Rockside Rd, Independence, Ohio, 44131
The Cleveland Clinic Independence Family Health Center is a large, modern facility that offers a wide range of services. While many patients appreciate the convenience and quality of care, there are frequent complaints about administrative issues, including long phone wait times, billing confusion, and rude front-desk staff. It is a high-volume facility where the experience can vary significantly.
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Use the MyChart app for scheduling, but be prepared for slow responses.
✓ What Works Well
- Convenient location
- Wide range of services
- Modern facility
✗ Areas to Improve
- Long phone wait times
- Billing issues
- Inconsistent staff friendliness
- How do I reach a human on the phone?
- Why is my bill so high?
Great doctors, but the admin is a mess.
Convenient for lab work.
Staff can be very rude.
- Category Health & Medical
- City Independence
- State Ohio
- Postcode 44131
- Country United States
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