Cleveland Clinic Madison Medical Office Building
2999 McMackin Rd, Madison, Ohio, 44057
The Cleveland Clinic Madison location has a polarized reputation. Patients love the doctors and nurses, often describing them as thorough and caring. However, the administrative side—specifically scheduling and phone support—is a major source of frustration, with many reports of rudeness and long hold times. It's a great place for clinical care, but be prepared for administrative hurdles.
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Try to use the online portal for scheduling to avoid the frustrating phone system.
✓ What Works Well
- Excellent doctors and nurses
- Thorough and compassionate care
- Clean facility
✗ Areas to Improve
- Poor phone support and scheduling
- Rude administrative staff
- Long wait times
- How do I reach someone to schedule?
- Are they accepting new patients?
Doctors are 10/10, staff is 0/10.
It's a nightmare to get an appointment.
Great clinical care, but the admin side is a mess.
- Category Health & Medical
- City Madison
- State Ohio
- Postcode 44057
- Country United States
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