Cleveland Clinic Mercy Hospital: Emergency Room
Health & Medical · Emergency Room

Cleveland Clinic Mercy Hospital: Emergency Room

1320 Mercy Drive Northwest, Canton, Ohio, 44708

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

The ER experience is consistently described as chaotic, with extreme wait times and poor communication. While some patients have positive interactions with individual nurses or doctors, the overall sentiment is one of frustration and neglect.

Our Review Process
20
Most Relevant
17
Newest
17
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 20/100
Pro Tip

If it's not a life-threatening emergency, consider an urgent care center first.

Emergency Care
Cleveland Clinic Affiliated
Pros & Cons

✓ What Works Well

  • Some kind staff
  • Professional care when seen
  • Clean facility

✗ Areas to Improve

  • Extreme wait times
  • Poor communication
  • Neglectful triage
Frequently Asked Questions
  • Why is the wait so long?
  • Is this ER safe?
User Feedback

Avoid if possible.

Wait times are inhumane.

Staff is overwhelmed.

Location Details
Street: 1320 Mercy Drive Northwest
Neighborhood: Canton
City: Canton
State: Ohio
Postcode: 44708
Country: United States
Location
1320 Mercy Drive Northwest, Canton, OH 44708
Quick Info
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