Cleveland Clinic -Strongsville Family Health and Surgery Center
16761 Southpark Center, Strongsville, Ohio, 44136
Patients are split on their experience here. While many praise the medical staff for being knowledgeable and kind, the administrative side is a total mess. Long wait times and poor communication regarding appointments are common complaints. Some feel the facility has become too focused on profit over patient care.
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Use the MyChart app for check-ins, but call the office directly to confirm if you have an urgent care need.
✓ What Works Well
- Knowledgeable doctors
- Clean facility
- Efficient lab services
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing transparency issues
- Why are wait times so long?
- How do I reach a human for scheduling?
Staff needs better training on patient etiquette
Billing charges feel excessive
Scheduling is a nightmare
- Category Health & Medical
- City Strongsville
- State Ohio
- Postcode 44136
- Country United States
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