11201 Shaker Blvd, Suite 136, Cleveland, Ohio, 44104
This institute is a polarizing place. It functions as a teaching facility, which means experiences can vary wildly. Some patients get excellent, thorough care, while others feel like they are being experimented on or ignored. Communication is a major issue, with many reports of lost paperwork and rude administrative staff.
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If you choose this facility, be prepared to be your own advocate and keep copies of all your paperwork.
✓ What Works Well
✗ Areas to Improve
Patients feel like they are just a number.
The administrative side is often described as a 'farm' for insurance.
Clinical outcomes are hit-or-miss.