Cleveland Eye Clinic
1710 Cooper Foster Park Rd, Lorain, Ohio, 44053
Dr. Eric Ward and his team are widely celebrated for their kindness, thoroughness, and professional bedside manner. Patients feel heard and valued, and the office is generally efficient. However, the centralized call center is a major point of frustration, with many patients finding it difficult to reach the local office directly.
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If you have trouble with the call center, try using the online portal for scheduling or non-urgent inquiries.
✓ What Works Well
- Kind and thorough doctor
- Professional and friendly staff
- Efficient office flow
✗ Areas to Improve
- Frustrating centralized call center
- Difficult to reach local office
- Occasional long wait times
- Why can't I call the office directly?
- Are there hidden costs for tests?
Dr. Ward is the best, but the call center is a nightmare.
I felt heard and cared for throughout the exam.
Great doctor, but the administrative system is broken.
- Category Health & Medical
- City Lorain
- State Ohio
- Postcode 44053
- Country United States
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