Cleveland Imaging
2253 Chambliss Ave NW, Suite 102, Cleveland, Tennessee, 37311
While the technical staff and individual technicians often receive praise for being kind and professional, the administrative and billing side of this practice is a major pain point for many. Patients frequently report frustration with rigid cancellation policies, confusing billing processes, and long wait times. It is a mixed bag where the clinical care is often good, but the business side leaves much to be desired.
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Double-check your insurance coverage and billing statements immediately; refunds can be slow if you don't stay on top of them.
✓ What Works Well
- Technicians are often kind and helpful
- Fast results for some scans
- Accepts walk-ins for certain services
✗ Areas to Improve
- Aggressive and confusing billing practices
- Strict and sometimes unfair cancellation fees
- Long wait times in cramped areas
- Why was I charged a no-show fee?
- How do I get a refund for overpayment?
The techs are great, but billing is a nightmare.
Expect to wait a long time in the lobby.
Be very careful with their cancellation policy.
- Category Health & Medical
- City Cleveland
- State Tennessee
- Postcode 37311
- Country United States
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