910 Adams St SE, Suite 300, Huntsville, Alabama, 35801
This practice is highly polarized. Many patients love their doctors, describing them as kind, thorough, and life-changing. On the other hand, there are numerous complaints about the administrative staff, ranging from rude receptionists to poor communication regarding billing and scheduling. It seems like the medical care is excellent, but the front-office experience can be a major source of stress.
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If you have billing questions, be persistent and document all your interactions with the office staff.
✓ What Works Well
✗ Areas to Improve
The doctors are angels, but the staff is a nightmare.
I felt heard and well-cared for.
The receptionist was incredibly rude.