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Cloud Roofing Company

12022 Warfield St, San Antonio, Texas, 78216

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

Cloud Roofing has a long history in San Antonio, and opinions are quite polarized. Many long-term customers praise their reliability, fair pricing, and excellent cleanup crews. However, a significant number of recent reviews highlight major communication breakdowns, issues with warranty claims, and poor workmanship on repairs. It seems like a company that was once a local favorite but is currently struggling with consistency and customer service.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Cloud Roofing Company using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 55/100
Pro Tip

If you have a warranty issue, document everything and follow up via email to create a paper trail.

Local History
Insurance Experts
Pros & Cons

✓ What Works Well

  • Long-standing local reputation
  • Excellent cleanup after jobs
  • Helpful with insurance claims

✗ Areas to Improve

  • Poor communication on repairs
  • Inconsistent quality of work
  • Difficult to reach for warranty issues
Frequently Asked Questions
  • Do they honor their 10-year warranty?
  • Why is it hard to get a callback?
  • Are they still family-owned?
User Feedback

They used to be great, but service has slipped.

Great cleanup, but the repair was sloppy.

Hard to get them to stand by their work.