CMA's Colonial Auto Center
100 Myers Dr, Charlottesville, Virginia, 22901
CMA's Colonial Auto Center has a very mixed reputation. Many customers have had excellent experiences with sales and service, praising the professionalism and communication. However, there are also serious complaints about poor service, communication issues, and even questionable business practices. It's a large dealership, so experiences can vary significantly depending on who you work with.
We analyze 77 public reviews for CMA's Colonial Auto Center using our data models and filter out spam to highlight only authentic feedback.
If you're dealing with a major repair, get a second opinion and ensure all communication is documented.
✓ What Works Well
- Professional and friendly sales staff
- Good communication from some advisors
- Convenient shuttle service
✗ Areas to Improve
- Inconsistent service quality
- Communication gaps
- Reports of questionable business practices
- Do you offer loaner vehicles?
- How long will my service take?
- Can I get a status update on my repair?
Experiences vary greatly by department.
Get everything in writing.
Some staff are great, others are not.
- Category Automobile
- City Charlottesville
- State Virginia
- Postcode 22901
- Country United States
