CN Guidance and Counseling Services, Inc.
950 S Oyster Bay Rd, Hicksville, New York, 11801
The feedback for this facility is deeply polarized. Many clients express profound gratitude for specific therapists and navigators who have been instrumental in their recovery. Conversely, a large number of reviewers report severe administrative failures, including impossible scheduling, billing errors, and a lack of empathy from management. It seems like a place where the individual care is often excellent, but the system supporting it is broken.
We analyze 75 public reviews for CN Guidance and Counseling Services, Inc. using our data models and filter out spam to highlight only authentic feedback.
If you have trouble parking, check the soccer field next door for extra spots.
✓ What Works Well
- Dedicated and compassionate individual therapists
- Helpful veteran outreach programs
- Effective peer support services
✗ Areas to Improve
- Extremely difficult to schedule appointments
- Persistent billing and insurance issues
- Lack of communication from management
- Why is it so hard to reach someone by phone?
- Are the billing charges accurate?
- How can I get a consistent therapist?
Individual counselors often go above and beyond.
Administrative staff and phone systems are a major pain point.
Many feel the facility is more focused on billing than patient care.
- Category Health & Medical
- City Hicksville
- State New York
- Postcode 11801
- Country United States
