CNY Eye Physicians & Surgeons
Health & Medical · Ophthalmology

CNY Eye Physicians & Surgeons

8360 Seneca Tpke, New Hartford, New York, 13413

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

CNY Eye Physicians & Surgeons has a mixed reputation. Many patients praise the doctors for their expertise, professionalism, and successful surgical outcomes. However, there are significant and recurring complaints regarding the administrative staff, including rudeness, long wait times, and poor communication. Some patients feel that the practice is dismissive or overly rigid with its policies.

Review Summary
20
Most Relevant
15
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise 88/100
Admin Efficiency 40/100
Pro Tip

Be prepared for potential delays and ensure you have all your questions answered before the day of surgery.

Specialized eye care
Modern equipment
Pros & Cons

✓ What Works Well

  • Expert and professional doctors
  • Successful surgical outcomes
  • Clean and modern facility

✗ Areas to Improve

  • Rude and unhelpful administrative staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I resolve a scheduling issue?
User Feedback

Great doctors, but the front office is a nightmare.

I love my doctor, but the staff is so rude.

Excellent care, but be prepared for administrative headaches.

Location Details
Street: 8360 Seneca Tpke
Neighborhood: New Hartford
City: New Hartford
State: New York
Postcode: 13413
Country: United States
Location
8360 Seneca Tpke, New Hartford, NY 13413
Quick Info
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