CNY Obstetrics & Gynecology
5800 Heritage Landing Dr, Ste C, East Syracuse, New York, 13057
CNY OB-GYN is a practice with a strong clinical reputation, particularly for Dr. Brown and Dr. Medina. Many patients have been with them for years and feel like family. However, there is a recurring theme of rude front desk staff, billing issues, and poor communication that has led some long-term patients to leave. It is a practice where the medical care is highly valued, but the administrative experience is inconsistent.
If you have billing issues, document everything and ask to speak with the office manager.
✓ What Works Well
- Excellent doctors and NPs
- Compassionate care
- Long-term patient relationships
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance errors
- Poor communication
- Why is the front desk so rude?
- Are the billing issues resolved?
Doctors are amazing, but the front office is a headache.
I love Dr. Brown, but I'm tired of the rude staff.
Great medical care, but watch your bills closely.
- Category Health & Medical
- City East Syracuse
- State New York
- Postcode 13057
- Country United States
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