7449 Morgan Rd, Liverpool, New York, 13090
This practice is highly polarized. Many patients report life-changing pain relief and praise the doctors for their expertise and compassion. Conversely, a significant number of patients describe the office as cold, unprofessional, and focused on profit. Complaints about rude staff, long wait times, and abrupt patient discharges are common. The experience seems to depend heavily on which provider you see and your interactions with the administrative team.
Be prepared for a long wait and maintain clear, documented communication with the office to avoid administrative issues.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a nightmare.
I finally found relief for my chronic pain.
The staff is cold and dismissive.