Coastal Carolina Internal Medicine PA
2420 Henderson Dr, Jacksonville, North Carolina, 28546
This practice has a loyal patient base that appreciates the personalized care from providers like Dr. Ros and PA Sydney Lowe. Patients feel heard and valued, often describing the staff as an extension of their family. However, there is a vocal minority reporting a decline in service quality, citing issues with front-desk professionalism, billing transparency, and a feeling that the practice has become more profit-driven over time.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify all billing and referral procedures upfront to avoid surprises, as some patients report communication gaps.
✓ What Works Well
- Providers take time to listen
- Friendly and professional medical staff
- Generally punctual appointments
✗ Areas to Improve
- Reports of rude front desk staff
- Concerns over billing transparency
- Some patients feel rushed or pushed toward sales
- Is the wellness spa worth the extra cost?
- Why are there mixed reviews on front desk professionalism?
Dr. Ros and his team are the best.
Front desk needs better customer service training.
Great care, but watch out for billing surprises.
- Category Health & Medical
- City Jacksonville
- State North Carolina
- Postcode 28546
- Country United States
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