1301 NJ-72, Manahawkin, New Jersey, 08050
This ENT practice is generally well-regarded for its professional and knowledgeable medical staff. Many patients appreciate the thorough care and clear explanations provided by the doctors and PAs. However, there are consistent complaints about the front-desk staff, long wait times, and difficulty with scheduling or getting call-backs. It's a place where the clinical care is often excellent, but the administrative experience can be a major source of frustration.
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Use the online portal for scheduling and non-urgent communication to avoid phone wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
Excellent care, but be prepared for administrative headaches.
Professional and thorough, but the front desk needs help.