Coastal Ear, Nose and Throat
1301 NJ-72, Manahawkin, New Jersey, 08050
This ENT practice is generally well-regarded for its professional and knowledgeable medical staff. Many patients appreciate the thorough care and clear explanations provided by the doctors and PAs. However, there are consistent complaints about the front-desk staff, long wait times, and difficulty with scheduling or getting call-backs. It's a place where the clinical care is often excellent, but the administrative experience can be a major source of frustration.
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Use the online portal for scheduling and non-urgent communication to avoid phone wait times.
✓ What Works Well
- Professional and knowledgeable medical staff
- Thorough care and clear explanations
- Clean and modern facility
✗ Areas to Improve
- Rude or unprofessional front-desk staff
- Long wait times
- Difficulty with scheduling and communication
- Why is it so hard to get a call back?
- How long is the wait for an appointment?
- Are they in-network with my insurance?
The doctors are great, but the office staff is a nightmare.
Excellent care, but be prepared for administrative headaches.
Professional and thorough, but the front desk needs help.
- Category Health & Medical
- City Manahawkin
- State New Jersey
- Postcode 08050
- Country United States
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