Coastal Ear, Nose & Throat
100 Commons Way, Suite 210, Holmdel, New Jersey, 07733
Coastal Ear, Nose & Throat receives mixed reviews. While many patients praise the clinical expertise of specific doctors, there are frequent complaints about the administrative side of the practice, including billing errors, difficulty reaching the office by phone, and unprofessional staff behavior. It is a practice where the quality of medical care can be overshadowed by administrative frustrations.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance benefits yourself before your visit, as the office's verification process can be unreliable.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Clean and modern facilities
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Frequent billing and insurance errors
- Difficulty reaching the office by phone
- Why am I being billed for a service I didn't receive?
- How can I reach a live person?
The doctors are great, but the office is a nightmare.
Great clinical care, but the administrative side is a major stressor.
I love my doctor, but I'm looking for a new practice due to the staff.
- Category Health & Medical
- City Holmdel
- State New Jersey
- Postcode 07733
- Country United States
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