6807 Emmett F Lowry Expy, Suite 102, Texas City, Texas, 77591
The clinical care provided by doctors like Dr. Mendez and Dr. Yazdani is generally well-regarded, with many patients praising their skill and kindness. However, the practice suffers from significant administrative issues, particularly regarding phone responsiveness, billing transparency, and front-desk professionalism. Patients often feel the clinical experience is great, but the administrative side needs improvement.
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If you have billing questions, try to resolve them in person or via email, as phone lines are notoriously difficult.
✓ What Works Well
✗ Areas to Improve
The doctor was great, but the phone system is a nightmare.
They were very thorough and explained everything well.
I felt like I was being cheated by the front desk.