401 79th Ave N, empty, Myrtle Beach, South Carolina, 29572
Coastal Eye Group has a strong reputation for clinical excellence, with many patients praising the surgical outcomes and the thoroughness of the doctors. However, the administrative experience is a major pain point, with frequent complaints about long wait times, rude staff, and poor communication. While the doctors are highly recommended, the office management often leaves patients feeling frustrated and undervalued.
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Try to schedule your appointments for the very first slot of the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is horrible.
I had a great surgical outcome, but the staff was rude.
Expect long waits, even with an appointment.