Coastal Gastroenterology Associates
525 Jack Martin Blvd, Suite 301, Brick Township, New Jersey, 08724
Patients generally praise the medical expertise and bedside manner of the doctors, particularly Dr. Greenberg and Dr. Rozovsky. However, the office staff faces heavy criticism for poor communication, long hold times, and difficulty scheduling appointments. Many patients feel ignored when trying to get test results or refills. While the clinical care is top-notch, the administrative side is a major pain point.
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Leave a voicemail if you want a callback; the staff often ignores direct calls due to high volume.
✓ What Works Well
- Exceptional bedside manner
- Knowledgeable physicians
- Effective treatment plans
✗ Areas to Improve
- Impossible to reach by phone
- Poor administrative follow-up
- Billing transparency issues
- Why is it so hard to get a human on the phone?
- How do I get my biopsy results?
Doctors are spot on but the front desk is a mess
Great medical care ruined by bad admin
Need better communication for test results
- Category Health & Medical
- City Brick Township
- State New Jersey
- Postcode 08724
- Country United States
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