Coastal Health - Spine & Pain
463386 East State Road 200, Yulee, Florida, 32097
This pain management clinic is highly regarded for its clinical expertise, with many patients finding relief through their procedures. The doctors are generally praised for being compassionate and thorough. However, there are significant complaints about the administrative side, particularly the use of an offshore call center, which patients find frustrating and impersonal. Despite this, the clinical care remains the primary reason patients continue to visit.
If you have trouble with the call center, try visiting the office in person to schedule or resolve issues.
✓ What Works Well
- Highly skilled and compassionate doctors
- Effective pain management procedures
- Professional clinical staff
✗ Areas to Improve
- Frustrating offshore call center
- Occasional long wait times
- Administrative communication issues
- Why can't I talk to the office directly?
- Are the procedures painful?
Great doctors, but the call center is a nightmare.
Effective pain relief, very professional.
Clinical care is top-notch.
- Category Health & Medical
- City Yulee
- State Florida
- Postcode 32097
- Country United States
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