Coastal Kids - Thousand Oaks
33 Thousand Oaks Blvd, Suite A-2, Thousand Oaks, California, 91360
Coastal Kids is a well-established practice with many highly regarded doctors. Parents appreciate the convenience of the practice and the quality of care provided by the pediatricians. However, there is a significant and recurring issue with long wait times, poor communication from the front desk, and a frustrating online check-in process that many parents find inefficient.
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The doctors are great, but be prepared for administrative delays and long waits.
✓ What Works Well
- Highly regarded pediatricians
- Convenient practice model
- Bright and clean facility
✗ Areas to Improve
- Extremely long wait times
- Poor front desk communication
- Inefficient online check-in
- Why is the wait so long?
- Is the online check-in necessary?
Great doctors, but the office is a mess.
The wait times are unacceptable.
Love the doctors, but the admin needs help.
- Category Health & Medical
- City Thousand Oaks
- State California
- Postcode 91360
- Country United States
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