Coastal Medical Group - Webster
150 E Medical Center Blvd, Suite D, Webster, Texas, 77598
Coastal Medical Group is generally well-regarded for its primary care, with many patients praising Dr. Willette and Dr. Loya for their thoroughness and bedside manner. The office is often described as friendly and efficient. However, there are some complaints about administrative policies, such as charging for phone consultations and occasional billing frustrations. Overall, it remains a popular choice for long-term care.
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Be aware that the office may charge for medical advice provided over the phone.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and professional staff
- Efficient office operations
✗ Areas to Improve
- Charging for phone consultations
- Occasional billing transparency issues
- Some reports of abrasive communication
- Do they charge for phone advice?
- Is Dr. Loya accepting new patients?
- How is the wait time?
Dr. Willette is a top-notch doctor.
Great care, but be aware of the phone consultation fees.
The staff is very welcoming.
- Category Health & Medical
- City Webster
- State Texas
- Postcode 77598
- Country United States
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