Coastal Plus Medical Center
11761 Beach Blvd, Jacksonville, Florida, 32246
This center has a very divided patient base. Many long-term patients love the care they receive, especially from specific providers like Carmen Riza. However, there are numerous reports of unprofessional staff, billing issues, and difficulty getting appointments or prescription refills. It seems like a hit-or-miss experience depending on who you see and how you interact with the front office.
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If you have a recurring prescription, request refills well in advance to account for potential administrative delays.
✓ What Works Well
- Compassionate providers
- Comprehensive services (PT, Chiro)
- Convenient location
✗ Areas to Improve
- Unprofessional front desk
- Billing and referral issues
- Difficulty with prescription refills
- Why is it so hard to get a refill?
- Are they accepting new patients?
Carmen is amazing, but the front desk is a disaster.
I've been a patient for years and love the care.
The administrative side is completely disorganized.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32246
- Country United States
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