Coastal Pools
6608 Ocean Gateway, Queenstown, Maryland, 21658
Coastal Pools is highly regarded for its beautiful pool designs and professional construction. Many customers are thrilled with the final product and the communication throughout the process. However, there are some reports of poor project management, communication issues, and unprofessional behavior from office staff. It's a company that delivers stunning results but can be stressful to work with.
We analyze 78 public reviews for Coastal Pools using our data models and filter out spam to highlight only authentic feedback.
Ensure all project expectations and timelines are clearly documented in the contract before starting.
✓ What Works Well
- Stunning pool designs and quality
- Professional and skilled subcontractors
- Good communication via project portal
✗ Areas to Improve
- Poor project management and delays
- Unprofessional office staff
- Lack of accountability for mistakes
- How long does the construction process take?
- Do you offer pool maintenance packages?
- How do you handle project delays?
The pool is gorgeous, but the process was exhausting.
The subcontractors were amazing.
Communication was spotty at times.
- Category Home Services
- City Queenstown
- State Maryland
- Postcode 21658
- Country United States
