Coastal Skin and Eye Institute
8860 Center Dr, Suite 300, La Mesa, California, 91942
Coastal Skin and Eye Institute (formerly Grossmont Dermatology) has a very mixed reputation. While many patients praise the medical expertise of doctors like Dr. Lin and Kira, the administrative side is frequently described as rude, disorganized, and money-focused. Patients often feel like they are just a number, and the front desk staff is a major source of frustration.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Complete all new patient forms online to save time, but be prepared for potential billing surprises.
✓ What Works Well
- Knowledgeable medical providers
- Good cosmetic results
- Modern facility
✗ Areas to Improve
- Rude and unhelpful front desk
- Poor communication and follow-up
- Money-focused billing practices
- Why is it so hard to get an appointment?
- Are the billing practices transparent?
Great doctor, but the front desk is a nightmare.
They seem to care more about money than patients.
I felt like I was being rushed through.
- Category Health & Medical
- City La Mesa
- State California
- Postcode 91942
- Country United States
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