Coastal Vision - Redmill
2033 Fisher Arch, Virginia Beach, Virginia, 23456
Coastal Vision - Redmill is generally well-regarded for its professional and knowledgeable doctors. Patients appreciate the thorough exams and the staff's willingness to help with frames and insurance. However, there are some reports of inconsistent customer service, particularly regarding billing and communication. While many have had great experiences, some feel the practice has become less patient-focused over time.
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If you are looking for specific frames, check their other locations as inventory can vary.
✓ What Works Well
- Knowledgeable and thorough doctors
- Helpful staff with frames and insurance
- Good for pediatric eye care
✗ Areas to Improve
- Inconsistent customer service
- Billing and communication issues
- Occasional long wait times
- Do they have a good selection of frames?
- Are they good with kids?
- How do I get my prescription?
Dr. Nilsson is superb.
The staff is very helpful with frame selection.
The service has been hit or miss lately.
- Category Health & Medical
- City Virginia Beach
- State Virginia
- Postcode 23456
- Country United States
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