25 Johnson St, # N, Coats, North Carolina, 27521
This clinic has a loyal following who appreciate the personal touch and genuine care from the doctors. However, there is a significant volume of complaints regarding administrative disorganization, billing errors, and difficulty with referrals. It feels like a small-town practice struggling to manage its growth, leading to a hit-or-miss experience for many.
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Keep your own copies of all medical records and referral documents, as the office has been known to lose paperwork.
✓ What Works Well
✗ Areas to Improve
Doctors are diamonds in the rough
Administrative chaos is the biggest hurdle
Great care if you don't need complex paperwork