Health & Medical · Family Medicine

Coats Medical Services

25 Johnson St, # N, Coats, North Carolina, 27521

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This clinic has a loyal following who appreciate the personal touch and genuine care from the doctors. However, there is a significant volume of complaints regarding administrative disorganization, billing errors, and difficulty with referrals. It feels like a small-town practice struggling to manage its growth, leading to a hit-or-miss experience for many.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
17
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 20/100
Pro Tip

Keep your own copies of all medical records and referral documents, as the office has been known to lose paperwork.

High provider satisfaction
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Compassionate and thorough doctors
  • Warm, family-like atmosphere
  • Good follow-up care when things go right

✗ Areas to Improve

  • Frequent billing and insurance issues
  • Poor communication regarding referrals
  • Inconsistent front desk service
Frequently Asked Questions
  • Do they actually accept walk-ins?
  • Why are there unexpected lab charges?
  • How do I get a referral processed?
User Feedback

Doctors are diamonds in the rough

Administrative chaos is the biggest hurdle

Great care if you don't need complex paperwork

Location Details
Street: 25 Johnson St, # N
City: Coats
Postcode: 27521
Country: United States
Location
25 Johnson St # N, Coats, NC 27521
Quick Info
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