Cockerell & McIntosh Pediatrics - an affiliate of Children's Mercy
11200 E Winner Rd, Independence, Missouri, 64052
This pediatric practice is highly valued for its medical staff, with many parents trusting them for years. However, the front desk and billing departments are frequent sources of complaints, with reports of rudeness and poor communication. It is a place where the doctors are great, but the office experience can be a headache.
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If you have billing questions, try to speak with a manager directly.
✓ What Works Well
- Knowledgeable and caring doctors
- Great with kids
- Urgent care availability
✗ Areas to Improve
- Rude front desk staff
- Billing issues
- Poor phone communication
- Why is it so hard to get an appointment?
- Are they good with vaccines?
Doctors are great, admin is a mess
Love the care, hate the billing
Hit or miss office staff
- Category Health & Medical
- City Independence
- State Missouri
- Postcode 64052
- Country United States
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