Codman Square Health Center
637 Washington St, Boston, Massachusetts, 02124
Patients are split between those who find the care team compassionate and those frustrated by administrative hurdles. While many praise specific doctors for their attentive nature, others struggle with long wait times and poor communication. The urgent care department receives mixed feedback regarding speed and staff demeanor. Overall, it feels like a hit-or-miss experience depending on the department.
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Use the MyChart portal for non-urgent requests to avoid the phone queue, but follow up in person for critical paperwork.
✓ What Works Well
- Attentive and caring doctors
- Convenient urgent care hours
- Friendly front desk staff
✗ Areas to Improve
- Difficulty reaching staff by phone
- Long wait times for appointments
- Inconsistent administrative follow-up
- How do I get a referral processed faster?
- Why is it so hard to reach the clinic by phone?
Some doctors are spot on with care
Administrative processes need a serious overhaul
Urgent care is a lifesaver for busy parents
- Category Health & Medical
- City Boston
- State Massachusetts
- Postcode 02124
- Country United States
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