Food & Beverage · Ice Cream Shop
Cold Stone Creamery
201 N 12th St, Murray, Kentucky, 42071
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Updated: 18 May 2026
Authenticity Score: 85/100
About
Cold Stone Creamery in Murray is a popular spot for ice cream lovers, generally praised for its delicious products and friendly staff. However, there are recurring complaints about cleanliness, rude service, and occasional order errors. While many enjoy the ice cream, the inconsistency in service and facility maintenance is a common theme in recent reviews.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
18
Lowest rating
We analyze 71 public reviews for Cold Stone Creamery using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
90/100
Value for Money
65/100
Pro Tip
Check for student and military discounts before you order.
Ice cream
Smoothies
Pros & Cons
✓ What Works Well
- Delicious ice cream
- Friendly staff
- Great variety
✗ Areas to Improve
- Cleanliness issues
- Rude service
- Occasional order errors
Frequently Asked Questions
- Is it open late?
- Do they have smoothies?
- Is it kid-friendly?
User Feedback
Ice cream is amazing.
Service can be rude.
Store is often dirty.
Quick Info
- Category Food & Beverage
- Neighborhood Murray
- City Murray
- State Kentucky
- Postcode 42071
- Country United States
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