Cold Stone Creamery
Food & Beverage · Ice Cream

Cold Stone Creamery

1153 Brook Forest Ave, Shorewood, Illinois, 60431

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

Cold Stone Creamery in Shorewood is a popular spot for ice cream lovers, but it has faced criticism regarding service speed and order accuracy. While many customers enjoy the delicious ice cream and mix-ins, the experience can be inconsistent. It's a great place for a treat, but be prepared for potential wait times and check your order before leaving.

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We analyze 78 public reviews for Cold Stone Creamery using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 80/100
Value for Money 65/100
Pro Tip

The 'Birthday Cake Remix' is a fan favorite.

Pros & Cons

✓ What Works Well

  • Delicious ice cream
  • Many mix-in options
  • Fun experience

✗ Areas to Improve

  • Slow service
  • Inconsistent order accuracy
  • Can be pricey
Frequently Asked Questions
  • Is the ice cream fresh?
  • Are they fast?
  • Do they have cakes?
User Feedback

Hit or miss.

Service is often slow.

Check your order.