Cold Stone Creamery
Food & Beverage · Ice Cream Shop

Cold Stone Creamery

1715 W Michigan Ave, Jackson, Michigan, 49201

Google Maps Updated: 17 May 2026
Authenticity Score: 61/100
About

This Cold Stone Creamery is struggling with basic operations. Customers report frequent issues with equipment, gift card acceptance, and staff training. While some people enjoy the ice cream, the overall experience is often marred by poor service and lack of availability. It's a spot that many locals avoid due to the inconsistent quality and unprofessional behavior.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Cold Stone Creamery using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 45/100
Pro Tip

Check if they have ice cream before ordering.

Service: Poor
Staff friendliness: Low
Pros & Cons

✓ What Works Well

  • Delicious ice cream
  • Friendly staff (sometimes)
  • Good variety

✗ Areas to Improve

  • Equipment issues
  • Gift card problems
  • Poor service
Frequently Asked Questions
  • Why is the ice cream machine broken?
  • Do they take gift cards?
  • Are they open?
User Feedback

Avoid this location

Rude staff

Hit or miss

Location Details
Street: 1715 W Michigan Ave
City: Jackson
State: Michigan
Postcode: 49201
Country: United States
Location
1715 W Michigan Ave, Jackson, MI 49201
Quick Info
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