Colin Neumann, M.D. - Advanced ENT & Allergy
108 W Daisy Ln, New Albany, Indiana, 47150
Dr. Colin Neumann at Advanced ENT & Allergy is highly regarded for his bedside manner and clinical expertise. Patients appreciate his patience and ability to explain complex issues clearly. However, the office itself receives criticism for its administrative processes, including long wait times, rude front-desk staff, and billing issues. While the clinical care is top-notch, the overall patient experience is often hampered by the office's high-volume, corporate-style management.
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If you have a complex issue, try to schedule your appointment for the first slot of the day to minimize wait times.
✓ What Works Well
- Dr. Neumann is compassionate and highly skilled
- Effective treatment plans for ENT issues
- Clean and well-maintained facility
✗ Areas to Improve
- Long wait times and overbooked schedule
- Rude and dismissive front-desk staff
- Frustrating billing and insurance processes
- Why was my appointment cancelled without notice?
- Is there a way to speak to a real person instead of the AI?
- Why am I being charged for a test I didn't need?
Dr. Neumann is great, but the office is a headache.
Efficient care, but don't expect a warm welcome.
Billing department is impossible to reach.
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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