College Park Family Care - Olathe Northwest
11164 S Noble Dr, Suite 200, Olathe, Kansas, 66061
Patients generally appreciate the efficiency and friendliness of the staff and the thoroughness of the doctors. However, there are some reports of poor customer service from front desk staff and occasional billing or communication issues, which can detract from the overall experience.
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If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Efficient and friendly staff
- Thorough and knowledgeable doctors
- Convenient location
✗ Areas to Improve
- Occasional rude front desk staff
- Billing and insurance confusion
- Long wait times in exam rooms
- Why was I overcharged?
- How can I reach a human on the phone?
Great doctors, but the front desk needs training.
I feel well-cared for here.
Billing is a headache.
- Category Health & Medical
- City Olathe
- State Kansas
- Postcode 66061
- Country United States
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