10600 Mastin St, Overland Park, Kansas, 66212
Patients generally report high satisfaction with the medical expertise at this specialty center. Many highlight the compassionate care and thoroughness of the doctors. However, there are recurring complaints about administrative issues, such as billing errors, communication lapses, and long wait times for appointments. It is a place where the clinical care is often excellent, but the front-end experience can be frustrating.
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Always double-check your medication refill requests with the nurse directly rather than relying solely on intake forms.
✓ What Works Well
✗ Areas to Improve
The doctors are truly top-notch.
The administrative side needs improvement.
Great clinical outcomes.