Collision Masters
13635 NE 126th Pl, Kirkland, Washington, 98034
Collision Masters has a very polarized reputation. While some customers have had great experiences with friendly staff and quality repairs, many others report serious issues with communication, long wait times, and poor repair quality. Several reviewers have expressed frustration with the lack of transparency and the feeling that they are being held hostage by the shop.
We analyze 78 public reviews for Collision Masters using our data models and filter out spam to highlight only authentic feedback.
Always get a clear, written estimate and timeline before leaving your vehicle at any body shop.
✓ What Works Well
- Friendly and professional staff
- Quality repair work
- Good communication
✗ Areas to Improve
- Poor communication and follow-up
- Long wait times for repairs
- Inconsistent repair quality
- How long will my repair take?
- Do you provide loaner cars?
- Can I get a status update on my car?
Service was fast and friendly
Felt like a waste of time
Communication is very poor
- Category Automobile
- Neighborhood Kirkland
- City Kirkland
- State Washington
- Postcode 98034
- Country United States
