Colonial Healthcare - Family Practice & Urgent Care
325 Broad St, Sumter, South Carolina, 29150
Colonial Healthcare has a highly polarized reputation. While some patients appreciate the convenience and the care provided by certain doctors, many others report significant issues with administrative incompetence, long wait times, and poor communication. The billing practices are a frequent point of contention, leading to many frustrated patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have urgent needs, try to follow up in person or via the patient portal, as the phone system can be unreliable.
✓ What Works Well
- Convenient urgent care
- Some excellent doctors
- Professional clinical staff
✗ Areas to Improve
- Administrative incompetence
- Long wait times
- Frustrating billing practices
- Why is it so hard to get a return call?
- Are the billing practices transparent?
The doctors are great, but the office management is a mess.
I felt dismissed and ignored by the administrative team.
The bureaucratic process is exhausting.
- Category Health & Medical
- City Sumter
- State South Carolina
- Postcode 29150
- Country United States
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